When you place an order on the website you automatically receive a confirmation. Within 2 -3 days after you placed your order you will receive a confirmation by email or regular post about the delivery period en the costs of your order. Within 3-5 days after payment your order will be delivered. Outside the BENELUX it can take a few days more. Whenever your product is not in stock we will send you a email with probable shipping time.
Returning a product
Please send an email first mentioning the article that you would like to return and your bankaccountnumber.
Only clothing (excluding lingerie and swimwear) and shoes may be returned within 7 days after receiving your order.
The article you return can not been worn or show signs of wearing. And all labels and pricetags must be in place. Otherwise we can not take back the article.
To prove that you have returned the article on time, you should ensure that you are in the possession of a certificate of return from TNT post. The cost of sending back an article is on your expense. Brijoux will inspect the returned article and if the article is compleet, we will refund the purchase prise (excluding the any cost you paid) within 30 days after return.
Terms of Exchange
All clothing (excluding lingerie and swimwear) and shoes may be exchanged within 7 days after receiving your order. Please send an email first mentioning the article that you would like to exchange and the new size of the article. Please send your order back to Brijoux within 7 days after receiving your order. The costs for return will be once only deposited on your bank account.
